State Farm® Insurance Agent Michele Proietti

"It was a pleasure to have Megan assist me with my State Farm insurance policy information ☺️. She was very helpful and patient with me. I thank her for her assistance!"

"Great experience, great customer service and we saved over $1000.00 a year."

"Taylor helped my wife and I save over $120 a month on our car insurance. The support ive gotten since we joined a month ago has been phenomenal. Fast responses to any question I have. Huge improvement over my last insurer! Highly recommend :)"

"Fantastic visit!!! Everyone in the office was very friendly and Megan went above and beyond to help me."

"The quote was very affordable, matched my previous policy and Taylor was very polite and patient."

"Best in the business. Ask anyone. Just absolutely blown away."

"Taylor customer service is top notch extremely prompt and thorough."

"Everything was answered when I was going over the process. Taylor's was precise in the information given to me regarding automotive rates . I know if I have a question I can talk to a person not a machine ."

"I am very pleased with my experience with Statefarm! Alicia carefully walked me through the process, answered any questions I had and ultimately created a package that I feel reflects the needs of me and my family. I highly recommend her !"

"Wonderful expietence!! Amazing people. Thank you so much for having all of us."

"Taylor is a great source of insurance knowledge. She had plenty of options for us to lower our rates. Statefarm has been excellent with customer service, including optimal communication."

"They always do a great job of helping me understand the information being provided."

"Alicia was truly amazing! She made this experience the easiest I've ever had with anyone in insurance! Promt, professional, clear and concise are just a few words that come to mind while working with her. If you need a quote or any questions answered, Alicia should be your go-to!! Thank you for making this a seamless process!"

"⭐☆☆☆☆ A Lawyer’s Perspective – Horrible Experience with State Farm / Michele Proietti Insurance Agency As a lawyer, I now fully understand why so many people are frustrated and don’t trust insurance companies — they work hard against you, not for you. My experience with State Farm through Michele Proietti Insurance Agency has been beyond awful. A coyote ran into my car and caused damage — a simple, straightforward claim that should have taken one call to resolve. Instead, they created endless hoops to jump through, wrong numbers, no real communication, and absolutely no accountability. Speaking to a real person was practically impossible — just endless automated systems, bots, and dead ends. The only way to get to process my simple claim was to sue them. That’s how absurd and broken this process is. It’s clear they make things as hard as possible when it matters most. This experience is exactly why I’ve waged war against insurance companies my entire career — they simply do not treat people fairly. State Farm and Michele Proietti’s office have made what should’ve been a routine claim one of the most frustrating ordeals I’ve ever encountered. Avoid them at all costs."

"I had the pleasure of working with Taylor. She was wonderful, answered all our questions, and helped us get the right coverage."

"Purchased homeowners policy. Worked with Alicia. Extremely satisfied with an outcome. Professional, fast and honest service. In just a few minutes of over the phone conversation she managed to generate a quote and send it to me while we were still talking. Absolutely recommend to anyone looking for an insurance."

"Alicia has been so great transferring my car insurance to NYS. She is incredibly responsive, answers every question I have, and was kind and helpful as I dealt with setbacks and issues at the DMV!"

"The agent in the Michele Purdy Ins.office Taylor, was a breathe of fresh air. She was patient and answered ALL of my many questions. She also went the extra mile, in sending two declaration statements, to my current incompetent reverse mortgage company; PHH. Allstate may have good hands but STATE FARM has the BEST agents in the business."

"I had the pleasure of working with Alicia this past weekend to get my car insurance set up, and I can't thank her enough for her patience and professionalism. Despite the dealership throwing constant issues and last-minute changes our way, Alicia remained calm, responsive, and incredibly helpful throughout the entire process. She made a stressful situation so much easier to manage — truly top-notch service! Highly recommend working with her."

"Alicia was absolutely amazing! She went above and beyond helping me set up car insurance this past weekend, even with all the last-minute changes from the dealership. Super patient, responsive, and made the whole process stress-free. Very highly recommend working with her!"

"Recently we did a policy review of all of our policies. Taylor was very helpful and knowledgeable, allowing us to save money and receive additional coverage"

"Megan is absolutely amazing and helpful and response very quickly"

"This company is awesome! Spoke with Taylor to pay my 6 month premium and she was very professional, polite, and funny :) They provide online course options for discounts on my premium. They are very one-on-one and take extra personal time to actually listen as a real person and not an AI chat bot. I highly recommend Michele Proietti as a State Farm agent in the Amherst, NY and surrounding areas. Wish I could give them 10 stars! **********"

"I've had nothing but great experiences with everyone at Michele Proietti's State Farm agency, always looking out for ways to cut my costs and keep the best coverage."

"Working with Megan was an absolute pleasure. She’s the best in the biz!"