State Farm® Insurance Agent Michele Proietti
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abby Cass
October 3, 2025
5
out of
5
rating by Abby Cass
"Alicia has been so great transferring my car insurance to NYS. She is incredibly responsive, answers every question I have, and was kind and helpful as I dealt with setbacks and issues at the DMV!"
We responded:
"We’re honored by your positive feedback, Abby! 🤩We look forward to continuing to provide you with great service here in NY despite those tough DMV requirements! Happy that Alicia was able to lend her expertise as she does best! Let us know how we can further help! ✨"
Sonia Gittens
October 1, 2025
5
out of
5
rating by Sonia Gittens
"The agent in the Michele Purdy Ins.office Taylor, was a breathe of fresh air. She was patient and answered ALL of my many questions. She also went the extra mile, in sending two declaration statements, to my current incompetent reverse mortgage company; PHH. Allstate may have good hands but STATE FARM has the BEST agents in the business."
We responded:
"Thank you, Sonia, for your stellar recommendation! We know Mortgage companies can be difficult with their requests at times. I'm so happy to hear that Taylor did what she does best and gathered what they needed as well as helped addressed your concerns! My team and I are happy to be your good neighbor! 😉"
Dillon Brundo
September 30, 2025
5
out of
5
rating by Dillon Brundo
"I had the pleasure of working with Alicia this past weekend to get my car insurance set up, and I can't thank her enough for her patience and professionalism. Despite the dealership throwing constant issues and last-minute changes our way, Alicia remained calm, responsive, and incredibly helpful throughout the entire process. She made a stressful situation so much easier to manage — truly top-notch service! Highly recommend working with her."
We responded:
"We’re thankful for your feedback, Dillon! It’s our pleasure to assist you with your insurance needs and thrilled to hear that Alicia made the car-buying process a little less stressful for you! 😁Please let us know how we can continue to help with all of your insurance needs!"
Zoe Nichols
September 29, 2025
5
out of
5
rating by Zoe Nichols
"Alicia was absolutely amazing! She went above and beyond helping me set up car insurance this past weekend, even with all the last-minute changes from the dealership. Super patient, responsive, and made the whole process stress-free. Very highly recommend working with her!"
We responded:
"We appreciate your recommendation, Zoe! We are delighted to know you had a great experience with our office, particularly working with Alicia. 🙌 So happy that she was able to seamlessly assist with the vehicle transaction! Please let us know how we can help you further! 😊"
Daniel Schnurstein
September 25, 2025
5
out of
5
rating by Daniel Schnurstein
"Recently we did a policy review of all of our policies. Taylor was very helpful and knowledgeable, allowing us to save money and receive additional coverage"
We responded:
"We’re thankful for your feedback, Daniel! It’s our pleasure to assist you with your insurance needs and I'm so glad that Taylor was able to help you make informed coverage decisions while also saving you some money! If there is anything else we can do to help, please let us know! 🙌"
Hannah Hohle
September 22, 2025
5
out of
5
rating by Hannah Hohle
"Megan is absolutely amazing and helpful and response very quickly"
We responded:
"Thank you, Hannah, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office; especially working with Megan! If you ever have any questions or need assistance, we’re here to help! 😁"
John Cianchetti
September 22, 2025
5
out of
5
rating by John Cianchetti
"This company is awesome! Spoke with Taylor to pay my 6 month premium and she was very professional, polite, and funny :) They provide online course options for discounts on my premium. They are very one-on-one and take extra personal time to actually listen as a real person and not an AI chat bot. I highly recommend Michele Proietti as a State Farm agent in the Amherst, NY and surrounding areas. Wish I could give them 10 stars! **********"
We responded:
"We appreciate your feedback, John! We are delighted to know you had such a fun experience working with Taylor at our State Farm office. If you need any assistance in the future, you know where to find us!! Thank you for your 10-Star review! 🤩"
J. C. Naish
September 17, 2025
5
out of
5
rating by J. C. Naish
"I've had nothing but great experiences with everyone at Michele Proietti's State Farm agency, always looking out for ways to cut my costs and keep the best coverage."
We responded:
"Thank you J.C.Naish, for the positive recommendation! 🙌 We appreciate being able to guide you with your coverage needs while also helping to shave premiums down with the discounts that we offer! Glad you took some time to review with Taylor! 😊"
kyle gentile
July 31, 2025
5
out of
5
rating by kyle gentile
"Working with Megan was an absolute pleasure. She’s the best in the biz!"
We responded:
"Thank you for your 5-star review, Kyle! Glad Megan was of great assistance with setting your insurance up! Please let us know if there is anything else that we can do for your insurance needs! 😁"
Miquel Budd
July 25, 2025
5
out of
5
rating by Miquel Budd
"Saved me a TON of money for the same coverage, a call I should've made years ago!! Definitely recommend to anyone, her professionalism is amazing!"
We responded:
"Thank you, Miquel, for recommending our State Farm office! 🙌 So glad we finally helped you with your insurances and saved you some $$ at the same time! Looking forward to continuing to help with all of your insurance needs! 🤩"
Susan Bialo
July 22, 2025
5
out of
5
rating by Susan Bialo
"My experience with Taylor was amazing. She was extremely kind, knowledgeable and proficient."
We responded:
"We’re honored by your positive feedback about working with Taylor! ✨We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! 👌"
Terri Smithson
July 21, 2025
5
out of
5
rating by Terri Smithson
"This agency is the best! Megan was very responsive."
We responded:
"Thank you, Terri, for recommending us! Happy to hear Megan was able to help you with your insurance needs! 🙌"
Ethan Murai
July 21, 2025
5
out of
5
rating by Ethan Murai
"Taylor Gardner made my home insurance purchase quick and easy!"
We responded:
"Thank you for reviewing our State Farm office as well as providing feedback about working with Taylor! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! 🤩"
Alycia B
July 7, 2025
5
out of
5
rating by Alycia B
"Taylor was so kind and was able to save me over $100/month on my car insurance!"
We responded:
"Thank you for your 5-star review and for sharing feedback on working with Taylor! My State Farm team and I are happy to be your good neighbor and save you some $$! 😉"
Amy Loehndorf
July 1, 2025
5
out of
5
rating by Amy Loehndorf
"Michele definitely took time to run an array of quotes for different coverages for auto and condo insurance. She has great follow through and was quite knowledgeable, answering the many questions I had. State Farm is regarded as a preferred insurance provider."
We responded:
"Thank you for your 5-star review and feedback! Our team is happy to be able to provide different quote options/scenarios to help you make informed decisions! 😁"
Angelo C
June 24, 2025
5
out of
5
rating by Angelo C
"Megan was awesome!! Very helpful!!"
We responded:
"Thank you, Angelo, for sharing your experience with getting a Life insurance plan in place! Glad to hear Alicia was helpful in the process! We appreciate your recommendation! 😊 Also happy to hear that Megan provided you with great service! 🙌"
Angelo Buscaglia
May 28, 2025
5
out of
5
rating by Angelo Buscaglia
"Michele and the local team do a fantastic job. Excellent follow-up ,responsive and available when needed. They are competitive in the local market."
We responded:
"Thank you, Angelo, for the 5-Star recommendation! 🤩 We appreciate your feedback and for keeping the trust in us to help with your insurance needs over the years! Please let us know how we can be of further assistance! 🙌"
J D
May 19, 2025
5
out of
5
rating by J D
"I cannot say enough good things about my interactions with State Farm. I have had State Farm for my Auto insurance for years and every experience has been a positive one. Recently, I reached out to State Farm to discuss homeowner's insurance and the process was seamless throughout. Both Michele Proietti and Megan Backus were extremely helpful from start to finish. Megan hammered out the details, provided follow-ups, and answered any and all questions or concerns to get a policy in place for a time sensitive matter. I could not be happier with my choice of Insurance company across the board for Home and Auto."
We responded:
"Thank you for taking the time to share your thoughts, J D! 👍 We’re glad to know you’re satisfied with the service that Megan provided! Happy to help with all of your insurance needs! 😀"
Patrick Pappagallo
April 10, 2025
5
out of
5
rating by Patrick Pappagallo
"Megan from my State farm insurance company was fantastic! She went above and beyond my expectations for my insurance needs! Wonderful experience! Thank you Megan!"
We responded:
"Thank you, Patrick, for sharing your experience working with our office, particularly Megan! We're glad to be able to help you with your insurance needs! 😀"
Ron Walker
April 8, 2025
5
out of
5
rating by Ron Walker
"Responsive and helpful."
We responded:
"Thank you for your review, Ron! We appreciate the 5-Star recommendation! 🤩 "
Christopher Alessi
March 30, 2025
5
out of
5
rating by Christopher Alessi
"Great, fast assistance, as always! Highly recommended!!"
We responded:
"We’re honored by your positive feedback and look forward to continuing to provide you with great service! 🤗 If there is anything else we can do for your insurance needs, just let us know! 👌"
Chris Jagiello
March 17, 2025
5
out of
5
rating by Chris Jagiello
"Excellent customer service"
We responded:
"Thank you, Chris, for taking the time to share your thoughts! 👍We’re glad to know you’re satisfied with the service at our State Farm office. Please don't hesitate to let us know how we can be of further assistance! 😁 "
Ray Peter
March 12, 2025
5
out of
5
rating by Ray Peter
"I highly recommend this State Farm office"
We responded:
"Thank you, Ray, for your recommendation-we appreciate you taking the time to give us a review! Please let us know how we can be of further assistance! 😀"
Roland Williams
March 5, 2025
5
out of
5
rating by Roland Williams
"Very Happy with the professional & Prompt service provided"
We responded:
"We appreciate your review, Roland! We are thrilled to know you had a great experience with our State Farm office. Please let us know how we can be of further help! 👍"
Chuthiwat Athueknirankun
February 26, 2025
5
out of
5
rating by Chuthiwat Athueknirankun
"Great service very good explanation information to customers Taylor Gardner"
We responded:
"We’re thankful for your feedback! Happy that Taylor was able to provide such helpful information! If there is anything else we can do to help, please let us know! 😁"