Customer Service Representative - State Farm Agent Team Member

ABOUT OUR AGENCYOur agency first opened in 2017 and expanded with a second location in 2023. We currently have a team of seven talented and dedicated professionals. My journey with State Farm began as a team member, then I worked on the corporate side before becoming an agent — an experience that gave me a strong foundation for building a successful, people-focused agency.I earned my master’s degree in Math Education from University at Buffalo. I’m married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and we’re looking for individuals who are driven, organized, friendly, and able to show empathy. If you’re someone who thrives in a team environment and loves making a difference, this could be the perfect place for you.ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES